Delivery policy

Delivery Policy

Order Delivery:

BabyJoy operates on a drop shipping business model. We only partner with U.K. high quality suppliers with premium quality goods. If you're not entirely happy with your purchase, please contact us via email at hello@baby-joy.co.uk within 14 days to arrange a return and refund.

Our shipping cut off time is 2pm, Monday to Friday.

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at hello@baby-joy.co.uk so that we can help.

Delivery times will vary depending on the brand of product ordered. Please refer to individual product pages for accurate delivery info.

Shipping costs are outlined by brand below:

Mee-Go:

United Kingdom Delivery only - Standard Delivery 3-5 Working Days Free Delivery, £10 delivery charge for orders under £50

Leclerc:

United Kingdom Delivery only - Standard Delivery 3-5 Working Days Free Delivery, £10 delivery charge for orders under £50

Elodie:

United Kingdom Delivery only - Standard Delivery 3-5 Working Days Free Delivery, £10 delivery charge for orders under £50

Live Vida Wall Art:

United Kingdom Delivery only - Between £0 - £49.99 order value is £4.95 standard delivery 3 to 5 working days. £50 and above orders are subject to free delivery 3 to 5 working days.

Roma:

United Kingdom Delivery only - Between £0 - £49.99 order value is £4.95 standard delivery 3 to 5 working days. £50 and above orders are subject to free delivery 3 to 5 working days.

Jane:

United Kingdom Delivery only - Between £0 - £49.99 order value is £9.95 standard delivery 2 to 4 working days. £50 and above orders are subject to free delivery 2 to 4 working days.

Noordi:

United Kingdom Delivery only - Between £0 - £49.99 order value is £9.95 standard delivery 2 to 4 working days. £50 and above orders are subject to free delivery 2 to 4 working days.

Babymore:

United Kingdom Delivery only - Between £0 - £49.99 order value is £10 standard delivery 2 to 3 working days. £50 and above orders are subject to free delivery 2 to 3 working days.

Obaby:

United Kingdom Delivery only - Between £0 - £49.99 order value is £9.95 standard delivery 2 to 7 working days. £50 and above orders are subject to free delivery 2 to 7 working days.

Bizzi Growin:

United Kingdom Delivery only - Between £0 - £49.99 order value is £4.65 standard delivery 2 to 4 working days. £50 and above orders are subject to free delivery 2 to 4 working days.

Blinky:

United Kingdom Delivery only £0 on all orders standard delivery 2 to 4 working days.

Liberty House Toys:

United Kingdom Delivery only - Between £0 - £49.99 order value is £7.14 standard delivery 2 to 4 working days. £50 and above orders are subject to free delivery 2 to 4 working days.

Carifit:

United Kingdom Delivery free delivery 2 to 4 working days.

Clair de Lune:

United Kingdom Delivery only - Between £0 - £49.99 order value is £4.95 standard delivery 2 to 5 working days. £50 and above orders are subject to free delivery 2 to 5 working days.

Ergopouch & Lulujo:

United Kingdom Delivery only - Between £0 - £49.99 order value is £4.98 standard delivery 2 to 5 working days. £50 and above orders are subject to free delivery 2 to 5 working days.

Pip & Henry:

United Kingdom Delivery only - Between £0 - £49.99 order value is £5.99 standard delivery 2 to 5 working days. £50 and above orders are subject to free delivery 2 to 5 working days.

Eleanor Charles:

United Kingdom Delivery only - Between £0 - £49.99 order value is £5.99 standard delivery 2 to 5 working days. £50 and above orders are subject to free delivery 2 to 5 working days.

Damages:

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to hello@baby-joy.co.uk so that we can evaluate the issue and make it right.